What are the responsibilities and job description for the Technical Operations Support Specialist position at MasTec Communications Group?
At MasTec Communications Group, we're committed to building for the future. As an Operation Support Coordinator, you will play a vital role in ensuring the success of our complex communications product solutions (data, voice, IP, etc.) for our customers. We're looking for someone who shares our passion for delivering exceptional results and is up for the challenge.
Responsibilities
- Upload job attachments, design, as-builts, permits, and job-related documentation into Remedy and P2
- Review issuance packages to ensure they include all relevant and necessary documentation and requirements
- Review close-out packages to ensure jobs meet client specifications for completion
- Maintain job tracking and communicate any risks or issues affecting jobs
- Assist in preparing job closing packages
- Lead daily huddles to review current pipelines of jobs
- Assist in training and coaching of level 1 and 2 Construction Support Specialists
- Co-conduct client meetings with Coordinators and Supervisors to review job statuses
- Assist with client interfacing and crafting clear communication on job statuses and potential risks to jobs
About You:
- Safety is an integral part of your workday
- You have a proven track record of completing work with high-quality results
- You enjoy figuring out hard problems and have a hands-on approach to your work
- You're looking for long-term projects that allow you to grow and develop your skills
- You thrive in team environments where collaboration is key
