What are the responsibilities and job description for the Operations Support Specialist position at MasTec Inc?
At MasTec Network Solutions we build for the future. Yours and ours.
As an Wireline Telecom Operation Support Specialist, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!
Excel is needed as well as excellent communication skills. Finacne experience needed.
Responsibilities
As an Wireline Telecom Operation Support Specialist, you are responsible for providing support for complex communications product solutions (data, voice, IP, etc.) for our customers. You believe in doing the job right. Being the best. And you’re up for the challenge.
In addition, you will:
- Upload job attachments, design, as-builts, permits and job-related emails into Remedy and P2
- Review issuance package to ensure it includes all relevant and necessary documentation and requirements
- Review close out package to ensure the job meets client specifications for job completion
- Maintain job tracking and communicate any risks or issues effecting the jobs
- Assist in preparing job closing package
- Lead daily huddles to review current pipelines of jobs
- Assist in training and coaching of level 1 and 2 Construction Support Specialists
- Co-conduct client meetings with Coordinators and Supervisors to review job statuses
- Assist with client interfacing and crafting clear communication on job statuses and potential risks to jobs
Qualifications
About You:
- Safety is a part of your day to day
- You have a track record of completing work with a high level of quality
- You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
- You are looking for long term projects
- You enjoy getting your hands dirty with your team
- Possess 2 years of experience supporting the operations of a construction department required
- You have previous administrative experience in Cable TV strongly preferred
- Proficiency in evaluating job documentation for accuracy
- Possess strong computer skills including Microsoft Office Suite (Excel and Word) required
- You have strong attention to detail and organizational skills
- Able to prioritize work and manage time effectively
- You have demonstrated leadership skills
- Possess a valid driver’s license
Hard work pays off. See what you’ll get for your effort:
Financial Security
- 401(k) with company match
- Employee Stock Purchase Plan (ESPP)
- Life insurance
- Short-term and Long-term disability
- Red Wing Boot Voucher
Health and Wellness
- Medical, dental and vision insurance
- Dependent care and medical flexible spending accounts
- Employee Assistance Program (EAP)
Work/Life Balance
- Paid time off
- Paid holidays
- Family and medical leave
- Bereavement leave
- Pay Per Hour is $21.00 DOE
We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec!
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
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Salary : $21
