What are the responsibilities and job description for the Billing Supervisor position at MasTec Utility Services?
Company Summary
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.
MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.
Job Summary
The Billing Supervisor plays a key leadership role within the billing department, providing guidance, oversight, and support to Billing Associates while ensuring accuracy, compliance, and timeliness in all billing-related activities. This position collaborates closely with field teams, finance, and customers to manage the billing lifecycle and drive continuous improvement in billing processes.
Responsibilities
• Supervise, mentor, and support a team of Billing Associates to ensure daily billing operations run smoothly and efficiently.
• Review and approve billing packages, ensuring compliance with contractual guidelines and customer requirements.
• Monitor billing cycles and job tracking to ensure timely processing and revenue recognition.
• Support and oversee collections efforts in coordination with the Accounts Receivable team.
• Train new billing staff and provide ongoing coaching and development.
• Assist with audits, reporting, and month-end close processes.
• Identify and implement process improvements to increase accuracy and efficiency.
• Act as a liaison between the billing department, project managers, and external customers to resolve billing issues.
• Maintain comprehensive records of billing, payments, and communications.
Minimum
• High school diploma or equivalent.
• 3 years of billing experience, including at least 1 year in a supervisory or leadership role.
• Strong understanding of billing and accounts receivable processes.
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
Preferred
• Experience in utility construction or a similar industry.
• Familiarity with work order management and billing systems.
• Bilingual (English/Spanish) is a plus.
Physical Demands and Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.
Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).
Equal Employment Opportunity:
The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
