What are the responsibilities and job description for the Restaurant Operations Manager position at Master ConcessionAir?
Company Overview: Master ConcessionAir is a leading food service company that offers an exceptional dining experience to its customers. We are committed to providing high-quality food and beverages, as well as excellent customer service in a clean and safe environment.
Job Description:
An MCA Assistant Manager is responsible for assisting the Manager in all day-to-day restaurant operations. This may include hiring staff, developing and training supervisors and employees, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. The ideal candidate will be a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results. They will also be responsible for ensuring the highest level of customer service throughout the operation.
Responsibilities:
- Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees.
- Attend and contribute to management meetings as required.
- Schedule and Lead Pre-shift/post-shift meetings on a regular basis and post communications to staff.
- Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner.
- Record deliveries; receive and reconcile inventories with purchase orders.
- Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving.
- Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation.
- Suggest and implement strategies that can lead to increased revenue.
Required Skills and Qualifications:
- Minimum 1-2 years supervisory experience, preferably full-service restaurants.
- Knowledge of marketing techniques and impact on business results.
- Experience in guest relations, negotiations, and complaint handling.
- Excellent verbal and written communication skills.
- Commitment to service of customers, staff, co-workers, and management.
- Demonstrated leadership ability; ability to lead by example.
- High integrity and honesty.
- High Work Ethic, passion, and commitment.
- Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays.
Benefits:
- Competitive salary: $65,000 - $75,000 per year.
- Health, Dental, Vision insurance.
- 401K plan with company match.
- Quarterly bonus opportunity.
- LTD/STD/Life insurance.
- Paid vacation and sick leave.
Salary Estimate:
The estimated salary range for this position is $65,000 - $75,000 per year, depending on experience and qualifications. This estimate is based on industry standards and national averages for similar positions in the United States.
Salary : $65,000 - $75,000
