Installation Coordinator

PURPOSE

The Installation Coordinator oversees plumbing and HVAC systems installation in residential and commercial buildings. This role demands a high level of autonomy, independent working, and decision-making to ensure projects are completed efficiently and to the highest standards. The coordinator will manage schedules, allocate resources, while fostering effective communication with clients and team members. This position is crucial for delivering exceptional service and maintaining compliance with industry regulations, including state and local.

ESSENTIAL JOB FUNCTIONS

• Project Coordination: Plan and coordinate plumbing installation projects from start to finish, ensuring timely completion.
• Scheduling: Create and manage installation schedules, coordinating with clients, technicians, and suppliers.
• Resource Management: Allocate resources effectively, including personnel, equipment, and materials.
• Client Communication: Maintain clear and effective communication with clients regarding project timelines, progress, and any issues that arise.
• Documentation: Keep accurate records of all installations, including work orders, schedules, and client communications.
• Problem Solving: Address and resolve any issues or delays that occur during the installation process.
• Team Communication: Provide guidance and support to installation technicians, fostering a collaborative and productive work environment.
• The above duties and responsibilities describe the general nature and level of work performed in this job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

OTHER RESPONSIBILITIES

Requires work with others in a group or team, external customers, face-to-face discussions with individuals or teams.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Knowledge of state and local permitting requirements.
• Proficiency in project management software and tools.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 5 years of proven experience in service coordination
• Valid driver’s license and reliable transportation

PHYSICAL REQUIREMENTS

In the Office

• Bending and Stooping: Occasional bending and stooping to access low filing cabinets or shelves.
• Reaching: Reaching above and below shoulder level to handle documents or office equipment.
• Handling and Grasping: Frequent handling and grasping of documents, office supplies, and equipment.
• Visual and Auditory Requirements: Ability to read documents and computer screens and ability to communicate effectively in person or on the phone.
• Lifting: Ability to lift and carry objects, files, and documents weighing up to 25 pounds occasionally

In the Field

• Walking and Climbing: Walking longer distances and climbing stairs or ladders as needed.
• Lifting and Carrying: Lifting and carrying tools, equipment, and materials, potentially weighing up to 50 pounds.
• Bending, Stooping, and Twisting: Frequent bending, stooping, and twisting to access equipment or perform installations.

WORKING ENVIRONMENT

Working in an office setting in close proximity to others. When in the field, exposure to various weather conditions, uneven ground, and moving equipment may require wearing special clothing or protective gear. PERSONAL PROTECTIVE EQUIPMENT (PPE) Safety glasses, gloves, safety shoes, and other PPE may be required depending on the job.