What are the responsibilities and job description for the Dealer Support Account Representative position at Master Spas?
Are you an organized, detail-oriented professional with excellent communication skills? Do you thrive in a fast-paced environment where you can build relationships and provide top-notch support? If so, we want YOU to be part of our team as an Account Representative in our Dealer Support department!
At Master Spas, we take pride in delivering exceptional service to our worldwide dealer network. As an Account Representative, you’ll play a key role in managing dealer accounts, coordinating shipments, and ensuring smooth operations to support our growing business.
What You'll Do:
- Stay organized and manage orders, paperwork, and inventory for assigned dealers.
- Process shipments and collaborate with the Shipping and Production teams.
- Prepare sales orders, packing slips, and maintain accurate shipment records.
- Build strong relationships with dealers to ensure long-term success.
- Troubleshoot and resolve dealer concerns with professionalism.
- Support additional tasks as needed by management.
What We're Looking For:
✔ Proven attention to detail and accuracy in data entry.
✔ Strong multitasking, organizational, and communication skills.
✔ Experience in a similar role, ideally within dealer support, logistics, or inventory management.
✔ Proficiency in Microsoft Office (Excel & Outlook)—experience with SAGE100 is a plus!
✔ High school diploma or equivalent required.
✔ Ability to work in a dynamic environment, including manufacturing and warehouse settings.
Why Join Us?
- Competitive benefit package
- Full-time, consistent schedule
- Comprehensive benefits package
- Supportive team and positive work environment
- Opportunities for growth and development
Ready to Take the Next Step?
If you’re excited about this opportunity, we’d love to hear from you! Apply today and become a valued member of our team.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $18 - $20