What are the responsibilities and job description for the National Account Manager position at Master Technology Group | MTG?
Job Description:
The National Account Manager will contribute to the growth and success of MTG by focusing on sourcing new prospects, developing trusting relationships, introducing MTG talent and other resources, and managing communication and collaboration to secure win/win results for our clients and our company.
The product focus will be the installation and service of low-voltage systems, including but not limited to audio-visual, data infrastructure, surveillance, intrusion, and fire alarm solutions.
The National Account Manager must work closely with Operations, Finance, Business Technology, and other Business Development team members to meet company processes, performance, and communication expectations.
This position currently reports to the President.
Key Duties and Responsibilities:
- Gain a thorough understanding of MTG's vision, goals, and market strategy
- Identify, qualify, and develop new business opportunities that align with MTG's vision, market strategy, and core capabilities
- Prospect for new opportunities using multiple methods to meet established pipeline and sales goals
- Work directly with clients, prospects, trade partners, and MTG design staff to design solutions and build project scopes
- Utilize MTG-created templates to create comprehensive proposals, SOWs, warranty statements, and other project-related documents
- Attend strategically selected trade events with a results-oriented mindset
- Conduct meetings with prospects to learn more about their business, business needs, business pain, and share the MTG value message
- Create and perform effective business development presentations
- Create and maintain key account relationships and provide a high level of customer service and support
- Create, maintain, and leverage strategic relationships with other industry-related professionals to drive focused business growth
- Gather, organize, and deliver detailed client information as needed to MTG teammates to foster thorough communication and accurate next steps
- Stay current on industry trends and look for market opportunities that could drive new desirable business
- Collaborate with teammates and MTG business units to meet company process, performance, and communication expectations
- Update weekly opportunity and forecast data in ERP
- Manage sales, entertainment, and travel costs to stay within established budgets
- Manage business and travel receipts using our expense management system
- Additional related tasks as required
- Travel expectations < 25%
Qualifications:
- Minimum 3-5 years of low-voltage industry sales experience required
- Strong understanding of security, low-voltage, and/or IP technology systems and practical industry experience
- Professional communication skills (oral and written)
- Proven sales, customer service, opportunity qualification, and closing skills
- Well-organized, accurate, and strong attention to detail
- Strong time management, problem-solving, and decision-making abilities
- Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word) and internal CRM and accounting software applications
- Ability to travel on an occasional basis and manage workload while out of the office
- Ability to present project information to groups of internal stakeholders and/or participate in project meetings
Performance Measurements:
- Understanding of the key duties and responsibilities of the position
- Desire and effort to perform the role in its entirety
- Competence and capacity to perform the key duties and responsibilities of the position effectively
- Effectiveness at networking and prospecting to expose MTG to opportunities that align with our core focus, client demographic, and client psychographics
- Ability to represent MTG in a manner that builds confidence and trust
- Ability to build positive relationships built on helpfulness, honesty, and trust
- Effectiveness at reaching agreed-upon quarterly and annual sales goals
- Communication skills: verbal, written, and presentation
- Ability to complete assigned tasks promptly and meet project deadlines
- Ability to be a valuable member of a project team and willingness to maintain a
