What are the responsibilities and job description for the Director, People Insights position at MasterCard?
Our Purpose
Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, People Insights
Overview
At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Insights Consultant role is a newly created role in our Consulting Team within the Global People Insights Team, operating across multiple Regions & time zones.
The ideal candidate will have experience of providing actionable insights and compelling narratives for an Executive audience, and have experience of partnership with HR Leadership at a global and matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives.
Role
Analysis and Insights : Conduct advanced data analysis to identify trends, patterns, and insights related to the employee lifecycle as well as other key HR areas such as employee listening, talent and performance, learning and development, diversity and inclusion, etc.
Storytelling : Develop and deliver compelling data-driven stories that effectively communicate insights to senior executives (eg C-Suite).
Stakeholder Engagement : Proactively collaborates with HR Leaders to provide thought leadership for analysis projects; keeps stakeholders informed of progress and timelines.
Cross functional collaboration : Works across technical and consulting teams to execute on analytics roadmap; converts inputs from stakeholders into creative, scalable solutions .
Continuous Improvement Mindset : Stay up-to-date with industry trends and emerging themes in the people analytics domain, identifying opportunities to introduce external perspectives, enhance product offerings and maximize impact.
Data Integrity & Governance : Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data including partnering with Data Privacy & Governance teams to obtain appropriate data governance approvals
All About You
Essential :
Outcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial.
Understanding of the HR functional domain; either through hands on experience or external research.
Experience of relationship building and managing a group of either internal or external clients.
Proven practical experience in developing insights and narratives for an Executive level audience.
Flexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities.
End-to-end problem-solving and communication abilities : diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation.
Ability to collaborate with peers and cross functional teams, working across multiple time zones.
Openness to feedback and strong self-awareness.
Ability to work within the confines of data governance and privacy standards.
Salary range : 144,000-230,000
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Salary : $144,000 - $230,000
