Sr Product Manager, AI/ML

Why You'll Want to Work Here

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers: to bring life-changing products to more people sooner. The MasterControl suite of products helps organizations digitize, automate, and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing, and post market surveillance.

Furthermore, MasterControl is leading the way in AI-enabled solutions that reduce risk, help our customers do more and increase efficiency with fewer resources, and see patterns and respond to recommendations quickly where, without AI products, they might otherwise be slow to act.

Position Overview

As a Senior Product Manager for AI/ML products, you will play a key role in executing our AI strategy, working closely with cross-functional teams to build innovative solutions that leverage artificial intelligence and machine learning. You will have a direct impact on shaping the future of AI in life science and regulated industries and will be responsible for the product lifecycle from ideation to launch to iteration.

Responsibilities

• Lead the timely development of AI-driven products, supporting corporate strategy, business goals, and customer value. Work with product marketing to communicate benefits and solutions to internal and external stakeholders. Own the outcome.
• Work closely with design, engineering, and legal to define features and outcomes required for product success.
• Work closely with other product teams to help solve customer pain points with AI technology.
• Analyze market trends, customer feedback, and other research to identify product opportunities and innovations.
• Measure the success of AI products post-launch, including user adoption, engagement, and performance, and iterate where necessary to get additional gains.
  
  

Requirements

• Be someone teams like to work with, known for empathy, efficiency and execution.
• 4 years of experience in product management, with track record of delivering commercial AI, machine learning, or data-driven products—ideally in a B2B market.
• Experience in an agile environment, managing sprints, backlog, and product timelines.
• Strong understanding of AI/ML concepts and their application in real-world products.
• Excellent communication skills including written and oral, with the ability to tell the story, highlight value, and influence senior leaders and stakeholders. Comfort with both in-person and remote meetings and presentations.
• Self-motivated, with strong problem-solving skills, a comfort with ambiguity, and a passion for AI-driven innovation and a good awareness of AI industry trends.
  
  

Bonus Qualification

• Domain experience in life sciences or regulatory environment
  
  

Physical Demands

• Operate a computer and work at a desk for extended periods of time
• Stay organized and efficient in a remote work environment you maintain
• Travel occasionally, typically to attend large team meetings and interact with customers
  
  

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!
  
  

Applicants must be currently authorized to work in the United States on a full-time basis.

The US base salary range for this full-time position is $xxx,xxx - $xxx,xxx equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.

Equal Opportunity Employer, including disability and protected veteran status