What are the responsibilities and job description for the Housekeeping Supervisor Aqua Sol Resort position at MasterCorp?
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At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
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What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview
Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure they follow the company mission statement and values.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain a high standard of excellence
- Strip units of soiled linens
- Remove trash from units
- Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
- Report clean units as vacant and ready for inspection
- Report unit maintenance issues as per company procedure
- Report damaged, dirty or stained carpets, drapes, furniture, and linens
- Report missing inventory and supplies to Supervisor
- Perform weekly guest services cleans as directed
- Assist in maintain the cleanliness and organization of storage closets
- Attend all training sessions and perform practical application of training
- Ensure a safe working environment
- Assist in solving guest complains promptly
- Maintain a high sense of urgency so units are turned on time
- Other duties as assigned
Experience and Education Requirements
- Previous experience in housekeeping preferred, but not required
- Must be able to lift 25 pounds (with or without accommodation)
- Ability to make decisions
- Planning and scheduling capabilities
- Ability to read, write and do basic math
- Personal timeliness be prompt with all assignments
- A passion for cleanliness
- Strong work ethic
- Ability to learn and change behavior
- Work irregular hours
- Travel – rarely
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
