What are the responsibilities and job description for the Houseperson - Villatel Orlando position at MasterCorp?
Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
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What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview
The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain a high standard of excellence.
- Stock and maintain cleanliness and organization of storage closets.
- Assist in stripping units of soiled linens as directed.
- Remove soiled linens and trash from units.
- Make linen and supply bags as directed.
- Deliver linen and supply bags to units.
- Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
- Report unit maintenance issues as per company procedure.
- Report lost and found items to Executive Housekeeper.
- Move furniture as directed.
- Operate company vehicle and ensure maintenance is performed as necessary.
- Ensure a safe working environment at each site and office.
- Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
- Maintain a sense of urgency so that units are turned on time.
- Personal timeliness. Be prompt with all assignments and appointments.
- Use supplies and equipment efficiently and effectively.
- Assist in linen inventories and supplies as directed.
- Assist in solving guest complaints promptly.
- Create strong, positive customer relations.
- Willing and able to assist resort guests and owners.
- Make guest deliveries as directed.
- Knowledgeable of the resort.
Experience and Education Requirements
- Must be able to lift 25 pounds (with or without accommodation)
- Ability to make decisions
- Planning and scheduling capabilities
- Ability to read, write and do basic math
- Personal timeliness be prompt with all assignments
- A passion for cleanliness
- Strong work ethic
- Ability to learn and change behavior
- Work irregular hours
- Travel – rarely
- A valid driver's license will be required for certain locations.
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
