Coordinator, Museum and Gallery Services

Masterpiece, the foremost authority in the international fine art logistics, is hiring a Coordinator, Museum and Gallery Services.

The Coordinator, Museum and Gallery Services position will ensure seamless transportation and top-tier customer service. In this role, you'll manage import/export files, coordinate air, sea, and ground freight, and interface with clients and vendors. This is an exciting opportunity for candidates who are detail-oriented, proactive, and thrive in a fast-paced, deadline driven environment.

ESSENTIAL JOB FUNCTIONS

• Timely completion of estimate requests including but not limited to the rating and booking of Airfreight, Sea freight and Ground transportation.
• Interface with clients, vendors, and government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT.
• Set up and independently manage of export/import files including logging, file setup, documentation, communications, rating and billing with ability to meet deadlines from start to completion.
• Maintain files in organized fashion including copies of all documentation, communications and other related items.
• Assist department manager with operations issues including customer satisfaction, profitability and interface with other Masterpiece offices.
• Anticipate needs of clients and seek out information to meet their demands.
• Compliance with Masterpiece policies and procedures.
• Assist department manager as necessary with maintenance of quality vendor relationships.
• Develop and maintain working knowledge of systems including, Outlook, Word, Excel and FIleMakerPro, QuestaWeb, as applicable.
• Participate in conferences and meetings as applicable.
• Other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Minimum of 2 years of relevant work experience. Logistics experience a plus.
• Proficient in Microsoft Suite; Outlook, Word, and Excel.
• Excellent skills for communicating and relating with both team members and customers.
• Keen attention to detail and ability to provide exceptional customer service.

COMPENSATION

• $60,000 - $65,000. Compensation is based off of a number of factors like experience and location.

PHYSICAL REQUIREMENTS

• The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.