Quality Control Technician I

Why Work Here?

Great culture, pay, benefits, and investment in your training and development.

With Master's Transportation, you can be part of a fast-growing, innovative company. The Master's leadership team values our people and supports their growth and a positive employee experience. For people looking to contribute, build on their skills, and work together for shared success, it's an exciting time to join the company!

Benefits:

• Generous Paid Leave and 12 Paid Holidays.
• Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits.
• 401(k) with company match.
• Flexible Spending and Health Savings Accounts.
• Discounts for travel, entertainment and more.
• Investment in Employee Development

Job Summary:

The Quality Control (QC) Technician I ensures a standard of quality excellence by performing regular inspections and tests on raw materials and finished products, checking for defects and deviations from specifications, and working to identify and correct quality issues.

The Quality Control Technician I aligns with Master’s core values of relentlessly pursuing excellence, operating with high integrity, communicating with a positive attitude, and is innovative and solution oriented.

Essential Functions:

• Reads blueprints, plans, and specifications to understand the requirements of products and services
• Uses observation and testing to identify faults in the manufacturing process
• Performs assigned, routine visual inspections and other specified tests on raw materials, work in process, and finished products to ensure that products are manufactured to specifications and delivered to their destination free from damage or defect
• Compares results of inspections and tests to company’s quality standards; reports result(s) to supervisor for final analysis and action steps in case of major deviations/changes and special events impacting products, organizational performance, and commitments to customers

• Monitors and analyzes data to identify trends, root causes of problems, and opportunities for improvement
• Conducts audits and assessments of suppliers, vendors, and internal departments to ensure adherence to quality standards and regulations
• Participates in internal and external ISO9001-related audits, including but not limited to, re-certification and surveillance audits
• Participates in the investigation of customer complaints and ensures corrective actions are taken to prevent recurrence
• Participates in process improvement projects, including Lean and Six Sigma initiatives
• Uses lean manufacturing methodologies to drive continuous improvement initiatives to increase production and reduce costs
• Applies Kaizen principles to identify areas for continuous improvement and implement strategies to optimize procurement processes, reduce costs and improve efficiency
• Uses 5S methodology to organize and maintain a clean, efficient workplace
• Supports established safety and health standards to keep the organization accident-free
• Collaborates effectively with Production, Logistics, Purchasing, Supply Chain, Engineering, Maintenance, and Safety to achieve operational excellence and ensure alignment with organizational goals

Competencies:

• Thorough attention to detail
• Product expertise
• Communication skills
• Organizational skills
• Problem Solving skills

Supervisory Responsibilities: None

Work Environment:

Manufacturing Plant Environment: 100%

Personal Protective Equipment recommended and/or required on production floor:

• Safety glasses, or prescription safety glasses that meet ANSI Z 87.1-2020
• Hearing Protection that meets ANSI S 12.6-2016
• Steel-toed shoes with anti-slip soles that meets ASTM F2413-2018

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job:

• The employee is regularly required to stand or walk; use hands to finger, handle or feel objects; and reach with hands and arms
• The employee frequently is required to walk
• The employee is frequently required to stoop, kneel, or crouch
• The employee is occasionally required to sit for extended periods of time
• The employee must occasionally lift and/or move up to (50) fifty pounds
• Specific vision abilities required by this job include close vision, peripheral vision, and depth perception
• Ability to bend, stoop, and squat
• Ability to work with arms above head
• Able to read and follow written and verbal instructions

Required Education/Experience/Certifications:

• High school diploma, technical school education, or equivalent experience
• Valid driver's license is required and must be maintained for employment
• Proven experience as a quality control technician or a similar role

• Thorough knowledge of quality control standards and testing methodologies
• Good understanding of manufacturing methods and procedures
• Knowledge of OSHA and regulatory requirements

• Excellent mathematical abilities and working knowledge of data analysis/statistical methods
• Working knowledge of MS Office
• Excellent written and verbal communication skills and the ability to effectively communicate with team members and other departments
• Excellent documentation and reporting skills
• Highly organized with excellent attention to detail, analytical thinking and problem-solving skills

Preferred Education/Experience/Certifications:

• Associate’s or bachelor’s degree in quality control, industrial technology, engineering, or a related field is preferred
• American Society for Quality (ASQ) certification is a strong advantage
• Utilization of MRP/ERP software and applications such as Sage, SAP, Oracle, or Syteline
• Experienced in 5S methodology with demonstrated proficiency in organizing and maintaining a clean, efficient workplace
• Experience in Kaizen principles and practice, including the ability to identify continuous improvement opportunities and implement effective solutions
• Experience in an ISO 9001:2015 environment
• Experience within the commercial vehicle/automotive industry and understanding its quality control practices and requirements
• Class B commercial driver’s license with passenger endorsement preferred
• Bilingual: English/Spanish

Travel Requirements: Less than 5%

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

AAP/EEO Statement

Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.