What are the responsibilities and job description for the Restaurant General Manager position at Mastro's Restaurants?
Benefits
Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid vacation
Monthly discretionary bonus potential
Responsibilities :
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Responsible for ensuring that all financial (invoices, reporting) and personnel / payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications :
At least 3 years General Manager experience in an upscale / fine dining establishment
Additional experience in Regional or multi-unit management is preferred
Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
Strong understanding of cost and labor systems that lead to restaurant profitability
Strong communication and leadership skills combined with advanced computer and math skills
Stable and progressive work history; Strong work ethic
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