Case Manager

Case Manager

Position Summary

Under the general supervision of the Rehabilitation Services Coordinator or Designee, the Case Manager provides outreach and case finding, case management, assessment and planning, and case coordination between client, family and community resources.  Provides monitoring and advocacy for individuals who suffer from severe and persistent mental illness.  Works to develop and facilitate rehabilitation activities that include skills development, and recreational opportunities. 

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. This position requires compliance with MSHS’ compliance standards, including the Code of Conduct, Compliance Program, policies and procedures, and departmental requirements. Such compliance will be an element considered as part of the regular performance evaluation.
2. Maintains regular contact with outside resources and providers.  Advocates on behalf of the consumer to assist qualifying clients/families to identify, obtain and secure needed employment, entitlements, supports, and services.
3. Maintains accurate client services records and distributes completed information to service providers and medical records within the established time frame.
4. Reviews treatment plans, monitors progress and provides necessary follow-up as required by the current Division of Behavioral Health regulations.
5. Provides and participates in interdisciplinary quality assurance, utilization review, treatment planning, treatment assessments and assessment of function.
6. Monitors and coordinates client services and the service delivery system to assure the care is appropriate, medically necessity, clinically justifiable, and active treatment.
7. Provides direct services to include individual and group skills development and crisis intervention..  Researches and develops curriculum and prepares class materials to teach skills building classes.
8. Develops competencies through participation in supervision, case managers’ meetings, and required training in the areas of client engagement, documentation, caseload management and identifying and obtaining resources/entitlements for qualifying clients. 
9. Reaches 70% of case manager productivity standard by completion of year 1 in the position and 100% of productivity standard by completion of year 2.  
10. Remains familiar with and adheres to published Agency policies.

Nonessential Functions

1. Provides access to community resources for clients as scheduled utilizing Agency vehicles. 
2. Provides education about mental health and services to outside agencies and organizations as       requested.
3. Actively works to assure implementation of the values and principles of psychosocial      rehabilitation.
4. Other position/program related duties as assigned.

Working Conditions

1. Work is performed primarily inside a heated, ventilated, and well-lighted environment.
2. Job is considered low-risk for hazard exposure.
3. MSHS is a non-smoking campus

Physical Demands

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Requires sitting, standing, bending, reaching, lifting under 50 lbs., speaking, driving.
2. Requires manual dexterity to operate standard office and other equipment or appliances.
3. Requires normal range of hearing and vision acuity.

Employment Practices

MSHS is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status.

Qualifications

Minimum Education and Experience

1. BA/BS degree preferred in Social Work, Psychology, Human Services, or related field with some work experience.
2. 5 years of relevant work experience may be substituted for education.
3. Education & relevant work experience equivalent to 5 years may be considered.

Skills, Knowledge and Abilities

1. Demonstrated ability to communicate effectively, both orally and in writing.
2. Ability to independently plan, schedule and conduct program activities.
3. Knowledge of standard office equipment including personal computer and standard word-processing programs experience. 

General

1. Clear background check (subject to DHSS fingerprinted background check)
2. Current driver’s license; clear driving record.
3. Current tuberculosis screening test result.
4. Current First Aid and CPR certifications. CPI (Nonviolent Crisis Intervention) certifications must be obtained when offered through the agency; may substitute current MANDT certificate for CPI.

Salary : $20 - $25