What are the responsibilities and job description for the HFA Advocate IV position at Maternity Care Coalition?
Job Description
Job Description
Position Summary
Responsible for providing strength-based home visitation services through the Healthy Families America (HFA) model to pregnant people and parenting families. Provides case management services consisting of completing assessments, presenting evidence-based health, parenting, and child development education and providing referrals and other supportive services. Nontraditional working hours are required based on operational needs.
Position Responsibilities
Provides intensive case management services including assessments, referrals, home visit documentation, and follow-up to at risk pregnant people and parenting families through weekly home visits and regular phone contact
Supports families experiencing risk factors including trauma (current or historical), substance use disorder, IPV / DV, emotional wellness and mental health diagnosis, and child welfare involvement.
Carries a caseload of 15-20 families with high levels of need
Conducts health promotion activities by providing evidence-based health education, disseminating early childhood education literature, and distributing reproductive health information and materials
Provides strength based, trauma informed, culturally inclusive parenting support through evidence informed curriculum
Supports families in planning for their own health and social service needs by developing Family Service Plans (FSP), Goal Plans (GP), and Plans of Safe Care (POSC) Participates in orientation and ongoing professional development opportunities on topics pertinent to service communities such as maternal and child health, child abuse reporting / prevention, accessing resources (medical care, therapeutic services, public benefits, housing, mental health, substance abuse), parenting support, and DEIJB (out of State travel may be required)
Keeps accurate records of services received by documenting all referrals, family and provider contacts within 72 business hours.
Learns about resources within the community to support families
Routinely attends outreach events in the community (i.e. community meetings, health fairs, job fairs, tabling at community events, etc.) as requested by Program Manager.
Ensures establishment of care and scheduling of prenatal, postpartum, well child, and early intervention appointments
Assists in organizing family meetings, parenting groups and other socialization events
Routinely uses case management databases (ETO, SharePoint, TS Gold) and other systems including Microsoft Office Suite
Meets with Program Manager weekly for reflective supervision
Other Tasks
Adheres to the MCC’s security and HIPAA guidelines and ensures the appropriate handling of family sensitive information
Adheres to MCC’s Standard Operating Procedures
Adheres to HFA Model requirements
Attends staff meetings (agencywide townhall, department and team meetings) to promote communication and execution of agency goals
Other duties as assigned within the scope of position expectations
Knowledge, Skills, and Abilities
Knowledge of the concepts and practices associated with community health issues, particularly with pregnant people including perinatal care, parenting practices, and child development
Ability to travel in and around MCC’s service areas (Pennsylvania – Berks, Bucks, Chester Delaware, Lehigh, Montgomery Counties, Delaware State,) to conduct home visits and community outreach
Knowledge of and sensitivity to issues facing the community served; experience and humility to work with the culturally diverse families
Knowledge of infant and child development
Experience in family management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting family interactions
Demonstrated clinical therapeutic skills
Demonstrates a willingness to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, families, and members of the community; ability to establish trusting relationships and acceptance of individual differences
Ability to work independently with appropriate boundaries in a work from home environment (designated workspace, securing confidential documents, availability during designated work hours)
Ability to effectively and accurately document case notes and family data according to established case management documentation procedures
Demonstrates strong verbal and written communication skills
Ability to organize tasks in an efficient manner and follow-up and follow-through with strong attention to detail
Experience, Education, and Licensure
5 years' experience providing direct services in a community setting or Associates, bachelor's or master's degree in social work, Public Health, or related field
Experience in working with or providing services to children and families
Experience working with maternal and child health issues, preferred
Infant mental health endorsement, preferred
Valid US driver’s license with driving experience, required
Ability to read, write, and speak English, required
Bi-lingual candidates who fluently read, write and speak other languages in addition to English, is a plus
Other Position Factors
The other position factors described here are representative of those that must be met by an employee to successfully perform the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and / or move up to 30 pounds.
Operate related office equipment and use necessary tools. Regular keyboarding and computer use.
You will be required to travel to family and community locations within our service area.
Position may require occasional trips to attend conferences, seminars, and meetings in and out of state.
Non-traditional working hours are required based on operational needs.
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