What are the responsibilities and job description for the User Experience Design Specialist position at MathCo?
About Us
TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.
For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.
Job Overview
We as an organization believe design can potentially become a key differentiator for the service we offer. Design for us means bringing in principles of customer centricity, empathy, prototyping quickly, co-creating solutions with our stakeholders, and helping them with last mile adoption by educating and empowers users through posters, videos, and user guides.
Job Responsibilities
- Investigating user experience design requirements for our products and engagements through user interviews and workshops, enabling delivery teams to gather user requirements and preferences better.
- Defining design problem statements collaboratively with key stakeholders and ideating on UX designs and solutions through business understanding, competitor research and platform capabilities.
- Consulting with users and stakeholders on information hierarchy and decision making through design principles and artefacts such as user flows, information architecture etc.
- Guiding and mentoring a team of design analysts and associates to translate user needs to UX and UI design ensuring they are highly user centric and designed for adoption.
- Enabling quick iterations of product build through wireframes and getting quick feedback from internal and external stakeholders and co-creating solutions.
- Producing and reviewing wireframes/ prototypes to align with end users and stakeholders on design for development
- Conducting frequent user feedback sessions to improve UX and design outcomes.
- Driving adoption through comprehensive consumption plans by creating excitement around it using posters, videos, and other marketing collaterals and ensuring users are educated about the solutions building by running workshops, creating user guides etc.
- Excelling in guiding customers and teams while bringing innovative ideas and a business-oriented mindset focused on creating meaningful impact and value.
- Effectively communicating the return on investment (ROI) of their solutions and emphasizing their positive contributions to the organization.
Skills Required
- Proficient in UX research, including both qualitative and quantitative research methods.
- Skilled in UX design, with the ability to create simple information architectures featuring clear navigation and actionability.
- Experienced in UI design, capable of designing clean and functional user interfaces while leveraging existing design systems.
- Possess excellent communication skills, enabling effective workshops and brainstorming sessions with users.
- Apply a business-driven approach to design, ensuring the right features and outcomes are prioritized.
Good to Have
- Experience in designing applications on Salesforce.
- Strong mathematical aptitude and problem-solving skills.
- Ability to create visual design artifacts, such as posters and videos, to support adoption efforts.
Education / Qualification
- A master’s degree on Design and a minimum of 2 years’ UI/UX design experience for services and products
- Bachelor’s degree and 5 years of UI/UX design experience.
- A consulting background is a plus.
Being a Mathemagician
- Understand & embody MathCo’s culture and way of working.
- Demonstrate an ownership mindset to drive results, striving for excellence.
- Engage actively and contribute to initiatives fostering company growth.
- Support diversity and understand different perspectives.
As a testament to our growth, we have been,
- Positioned as a Leader in Top Generative AI Service Providers – PeMa Quadrant 2023 by AIM Research
- Recognized among the Inspiring Workplaces in North America, 2023
- Accredited for Inclusive Practices by Great Place to Work Institute, India
- Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion & Belonging 2023 by Great Place To Work® India
.... among others. To know more visit our website.