Corporate Collections Manager

POSITION SUMMARY

The Collections Manager is responsible for managing the collection activities of our organization. This includes developing and implementing strategies to improve collection processes, resolving disputes and customer service issues, and maintaining accurate records. The position serves as a liaison between the organization and our customers, ensuring satisfaction and providing assistance when needed.

ESSENTIAL FUNCTIONS

• Develop and implement strategies to improve collection processes and maximize revenue
• Review delinquent accounts and establish contact through, telephone calls, letters and personal visits.
• Manage accounts and develop plans to collect overdue payments
• Establish payment plans with customers and negotiate settlement agreements
• Handle customer inquiries and disputes and provide customer service assistance
• Prepare and analyze reports to identify trends and recommend strategies
• Maintain a working knowledge of applicable laws, regulations, and compliance standards

POSITION QUALIFICATIONS

• Bachelor’s degree in Accounting, or related field
• 3 years of collections experience
• Knowledge of collection laws and regulations
• Excellent communication, negotiation, and problem-solving skills
• Able to work independently and manage multiple tasks
• Strong organizational and time management skills
• Proficient in Microsoft Office

ABOUT US

Established in 1922, Matheny Motor Truck Company is a family owned business with deep roots in commercial transportation products. Matheny Motors has expanded over the years and now has locations in: Louisville, KY; Marietta, Ohio; Norfolk and Woodbridge, Virginia; Hagerstown, Maryland; Florida; Tennessee; Mineral Wells, Beckley, Lost Creek, Nitro, St. Marys, Kenova and the corporate office in Parkersburg, West Virginia. We have also enhanced our product lines and industry relations to include automobile, truck, bus, wrecker and trailers. We represent some of the best products in the industry.

The Matheny Motor Truck Company now has third and fourth generation owners involved in daily operations and has over 300 full time workers, who are involved in all aspects of commercial transportation sales, service, parts and repair.

Matheny Motors has an outstanding reputation for excellent customer service and is currently looking for qualified individuals who share our high customer service standards. We realize that our highly-trained and experienced team of specialists are our best asset and make Matheny Motors a great place to work and to further develop your career. So if you are interested in working in a dynamic, worker friendly, and customer focused work environment then we encourage you to continue with this online job application.

Matheny Motors is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Work Location: In person