What are the responsibilities and job description for the Inside Sales Representative position at Matheson?
Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country and around the world. MATHESON has over 300 locations and more than 4,500 employees in the U.S.
MATHESON offers:
- Starting wage: $21.00-$23.00 per hour
- Work Hours: Monday – Friday (8am-5pm)
- All training provided by MATHESON
- Full benefits! Health, dental, and vision insurance
- Paid holidays, floating holidays, vacation time, & sick days
- 401(k) program with company match
- COMPANY PAID life insurance and short-term disability insurance
- And much more!
Job Summary:
Answer and process incoming customer phone calls, email, fax orders and inquiries. Assist with overall daily operation of the store and offer excellent customer service to walk-in customers. Work with outside sales staff to maintain highest standard of excellent customer relations while pursuing new opportunities for up-selling daily.
Requirements:
- Education - High School Diploma or GED
- Knowledge/experience in compressed gases, welding and safety supply industry or chemical industry a plus but not required
- Warehouse – Product stocking and picking experience preferred
- Excellent customer service skills. Ability to establish and manage customer relationships.
- Ability to work independently and under some pressure to meet deadlines.
- Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Excellent Telephone Communications Skills.
- Excellent Organizational Skills.
- Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail).
MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $21 - $23