What are the responsibilities and job description for the Assistant Manager - Ranch Steakhouse OKC position at Mathis Management, Inc?
EXAMPLES OF WORK PERFORMED FOR RANCH ASSISTANT MANAGER:
- Provide level of service which ensures customers return
- Handle customer requests and complaints professionally
- Create and maintain a restaurant environment which invites and welcomes customers to the restaurant
- Complies with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives
- Effectively manage employee turnover
- Provide a positive working environment and handle employment issues appropriately
- Work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs
- Ensure food facilities are kept clean, sanitary, and well maintained
- Manage and motivate staff to increase sales and ensure efficiency
- Training of all FOH staff
- Weekly ordering of supplies
- Monthly inventory
- Respond to customer complaints and comments
- Daily administrative back-office paperwork including tip sheets, house account records, balance sheet, etc.
- Walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager)
- Resolve staff questions, coordinate workflow, assist with hiring of employees
- Prepare staff schedules
- Monitor employee schedules and hours
- Enforce all company policies and procedures
- Perform daily pre-shift meetings
- Maintain an accurate and efficient inventory and cost
- Schedule equipment repair
Perks that come with the job as Ranch Assistant Manager:
- Fun work environment!!
- Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident and Cancer coverage, Short- and Long-Term Disability, Employee Assistance Program
- Paid Vacation
- Employee Discounts 10%
EMPLOYMENT STANDARDS: Ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and safety procedures; knowledge of food safety practices. Management experience required. Oklahoma liquor license required. must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.
Heavy Work: Lifting up to 20 lbs occasionally.
Work Environment: Occasional exposure to heat, cold, and water.
Mathis Management is an Equal Opportunity Employer.
**Safety Sensitive Position**
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person