What are the responsibilities and job description for the Client Solutions Manager position at Matlen Silver?
Job Title: Client Solution Manager
Position Purpose:
Working with current and prospective Fortune 500 clients, the Client Solutions Manager identifies staffing opportunities and works to build long-lasting relationships with hiring managers to ultimately make Matlen Silver their choice in staffing providers.
Essential Functions:
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
• Establish and maintain current and potential client relationships.
• Understand client business and initiatives, as well as client-specific technical and cultural environments to provide proactive workforce planning.
• Lead meetings in an efficient and professional manner; set expectations, negotiate terms and timelines as needed.
• Encourage a positive, respectful, and team-oriented environment.
• Supervise team of assigned recruiters to effectively manage pipelines, activity and goals.
• Prospect while servicing and building relationships with existing clients, involving face-to-face interaction with them.
• Generate sales leads, cold call prospective clients, and set client meetings.
• Actively support existing account leadership in the development and execution of account growth plans.
• Achieve agreed-upon weekly and monthly goals.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree or relevant work experience.
• Two years of experience in the staffing industry (preferred but not required); IT staffing is a plus.
• Experience with selling to or managing enterprise-level accounts.
• Strong Google and G Suite application skills.
• Proven negotiation skills.
• Excellent customer service and interpersonal relationship skills.
• Strong organizational skills along with excellent written/verbal communication skills.
• Must possess strong problem-solving expertise and ability to interact with all levels of leadership.
• Experience with working remotely and independently.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO/AAP Policy:
It is the policy of Matlen Silver to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Matlen Silver will provide reasonable accommodations for qualified individuals with disabilities.
