What are the responsibilities and job description for the Program/Project Management Support professional | hybrid New York, NY 10010 position at Matlen Silver?

Description

Job Title : Program / Project Management Support professional

Location : New York, NY 10010 - Hybrid 3 days onsite

Duration : 12 months - Possible temp to hire

Hourly pay : $45-$50 / hr

No C2C or W2 referrals please

Due to client requirements only US Citizens may apply

Our client a major insurance provider is seeking a Program / Project Management support professional for a 12-month project-based assignment, supporting the agency teaming initiative. The role focuses on coordinating program efforts, managing execution, and ensuring smooth operation across collaboration programs to enhance business strategy and increase penetration in the affluent / HNW segment.

We are looking for Jr. level project managers or highly analytical project coordinators looking to advance in their careers.

Key Responsibilities :

Ensure program / project runs smoothly, on schedule, proactively identifying risks and escalating issues.

Manage requests from multiple senior-level stakeholders, ensuring alignment and effective communication.

Identify and implement enhancements in current workflows, task automation, and user experience.

Develop basic reporting, work with technology teams to build dashboards, and manage program status reports.

Establish and enforce program delivery governance processes, communication plans, and reporting cadence.

Own and maintain project plans, meeting with stakeholders to gather requirements, assess resource needs, and contribute to solution design.

Foster a productive team environment while ensuring all action items are completed on time and in compliance with company standards.

Must haves :

3 -5 years of experience in insurance or financial services Project Management / Support experience

Expert-level Excel skills (VLOOKUPs & Pivot Tables – used daily)

Strong program / project management or support experience, including process improvement and workflow optimization

Ability to manage multiple senior stakeholders, including experienced agents, field managers, and leadership

Excellent written and verbal communication skills – must be able to communicate clearly with stakeholders

Strong analytical skills to develop and interpret reporting data

Proficiency in MS Office Suite, with expertise in project management tools (, MS Office, Agile methodologies)

Good to have :

Bachelor’s degree in Business, Management, Marketing, or related field (preferred)

Experience with program / project governance, reporting, and dashboard development

Experience working in affluent / high-net-worth (HNW) client segments

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and / or phone at : / / 908-393-8600

Salary : $45 - $50

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