What are the responsibilities and job description for the IT Systems Administrator position at Matrix Communications Inc?

Job Description

The IT System Administrator will be responsible for managing and maintaining the IT systems, hardware, and networks at our company headquarters. This role involves troubleshooting hardware and software issues, ensuring network security, procuring and managing IT equipment and providing technical support to staff. The ideal candidate will have a strong background in IT administration and a proactive approach to problem-solving and customer service.

Essential Duties

Manage and maintain the company’s IT infrastructure and assets, including user hardware, servers, networks, software licensing and workstations.
Monitor system performance and troubleshoot issues to ensure optimal operation.
Install, configure, and update hardware and software as needed. Including managing Microsoft Teams / Sharepoint environment and oversee optimization initiatives.
Manage disaster recovery program
Basic network management of LAN (routers, switches, firewalls, and wireless devices) and perform troubleshooting as necessary
Ensure network security by implementing and maintaining security protocols including password management.
Migration and management of data to a cloud based environment
Work with outside vendors in the management the company’s cybersecurity programs
Provide technical support and training to staff on IT-related matters.
Maintain documentation of IT systems, processes, and procedures.
Collaborate with Leadership to implement company-wide IT initiatives.
Perform regular backups and ensure data integrity.
Stay updated with the latest industry trends and technologies.

Qualifications

5 years of experience in an Infrastructure, Network, or IT Operations role

Advanced experience configuring and managing Next Generation Firewalls, Wireless Access Points, and VPN.

Strong experience working with IP networking technology.

Implementing and maintaining network segmentation.

Experience with networking equipment.

Proficiency in Windows Server Operating Systems.

Ability to work effectively in a fast-paced, dynamic environment.

Strong analytical and problem-solving abilities.

Relevant certifications (e.g., CompTIA Network , Microsoft Certifications) are a plus.

Education

Associate’s degree in Information Technology, Computer Science, or related professional certifications in the field

Benefits

Medical, Dental & Vision Insurance

Life Insurance

STD & LTD

50% 401(k) Match

10 Paid Holidays

Quarterly Food Trucks

Awesome co-workers

Working conditions

Office setting.

Work Location : Plymouth, MN

Department : Administration

People Manager : No

Travel Required : less than 10%

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IT Systems Administrator

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