What are the responsibilities and job description for the Level 2 Windows Support Tech position at Matrix Computer Consulting?
We are an IT services provider located in Old Town Manassas. Here is why we are in business: to provide the best possible IT support and solutions to our small business customers. This is important to us - small business are often left to their own devices when it comes to IT and we think that with better support and solutions that more small businesses will thrive.
To that end, we need a L2 windows engineer who has the following:
- Solid Desktop (Win 10/11) troubleshooting skillset.
- Understanding of networking
- knowledge of O365 / Azure
- Ability to manage small projects
- Some server experience
- Veeam experience very helpful
- Serve as an escalation point for L1 problems
Desire to grow their skillset in support of server support, server migrations, cloud services along with escalation support.
A couple of years of paid experience are necessary along with some experience looking after Windows servers / networking / firewalls.
We have a long standing and impeccable relationship with our clients. Our firm provides anything and everything our clients may need. From desktop troubleshooting to network issues, server migrations and even vendor management- we do it all. We are a family-friendly employer that works hard to help our folks balance the demands of IT consulting with having a life.
This is a full-time position with benefits. It may evolve into a senior-level position or higher in the future. Feel like this could be a good fit for you?
In order to apply, please do all of the following: Send your resume along with a cover letter and salary expectations in text or .pdf format. Also be sure to include your availability.
Job Type: Full-time
Pay: $60,000.00 - $77,715.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application Question(s):
- Are you a US citizen?
Education:
- High school or equivalent (Preferred)
Experience:
- Windows: 2 years (Preferred)
- Active Directory: 1 year (Preferred)
Work Location: In person
Salary : $60,000 - $77,715