Demo

Client Services Attorney

Matrix Pointe Software
Westlake, OH Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025

Job Description

Job Description

Client Services Attorney

Responsibilities :

Serve as project leader for software implementations and client staff trainer for criminal justice system, law enforcement, prosecution, defense courts, and government agencies.

Assess client requirements for new software features.

Collaborate with a team of talented attorneys and subject matter experts who work collaboratively with software engineers, product managers, and clients to analyze features.

Document development specifications, create test scripts, and test.

Contribute to user help documentation and video tutorials.

Draft charging language for statutes as required by clients.

Deliver product demonstrations for prospective clients.

Attend events such as conferences and seminars.

Draft responses to prospective client requests for proposals to implement case management software.

Serve as a software product expert.

Provide support to our clients.

Requirements :

Experience in a relevant industry, preferably software, criminal justice system, law enforcement, prosecution, defense, courts.

Software implementation or software project management experience.

High-level of commitment to exceptional customer service and relationship building.

Integrity and an outgoing personality a must.

Ability to travel locally and overnight throughout the U.S.

Juris Doctor from an accredited law school with active bar membership, in good standing, in any US state.

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