Medical Assistant / Admin

Experience the Matrix Providers Advantage. We strive to provide a framework of stability and structure for our valued employees.

Join our team of talented professionals who provide health care services to our Veterans at the Medical Disability Examinations (MDE) facility at Anchorage, AK.

Matrix Providers is hiring a Medical Assistant / Admin to assist practitioners who provide one-time, non-treatment Veteran Disability Exams at Anchorage, AK.

• Employment Status: Full Time
• Compensation: This is a hourly, paid bi-weekly.
• Schedule: Full Time, Monday - Friday, 8:00am-5:00pm
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

Required Qualifications:
• High School Diploma or GED Required.
• Completion of an accredited Medical Assistant/Phlebotomy program.*
• Phlebotomy certification from accredited training course, when mandated by state requirements.*
• Qualified candidates must possess organizational and problem-solving skills, exceptional
communication and customer service and a strong attention to detail.
– Individuals must be able to work independently and as part of a team, have good interpersonal
skills and a willingness to be flexible and adapt to changing situations.
– Candidates must possess computer skills: Microsoft Office Suite programs, Gmail and Google
Drive, setting up printers, troubleshooting internet issues, ability to learn new programs and
systems.
– This job may require sitting for long periods, bending, twisting and occasionally lifting/carrying up to
50 lbs.
Preferred Qualifications:
• Prior experience in clinical settings.
• Prior VA or C&P experience.
• Previous experience in waived lab testing and processing.
• Compliance duties and cadences: Monthly site checklist – completed monthly.

Medical Assistant / Admin Responsibilities:
• Contributes to the achievement of established organization goals and objectives and adheres to Organization policies, procedures, quality, and safety standards. Complies with governmental regulations and Accreditation standards.
• Assists providers with patient preparation for examination, minor office procedures and with the examination and education of patients. Supports other members of the clinical care team, assuring optimal best practice patient flow; manages variable and unpredictable patient volume throughout the workday. Provides clerical support and serves as backup for the Administrative Assistant or other team members as needed.
• Screens all patients, regardless of visit type, for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk.
• As part of a High Reliability Organization, reports actual and potential problems concerning patients, families and associates using established reporting protocols for Optum Serve and/or work location. Participates in performance improvement initiatives to improve care quality and safety.
• Ensures ongoing compliance with regulatory, accreditation, and quality/safety standards by
maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired,
checking and maintaining emergency equipment, area free of clutter, and other related tasks.
• Performs selected patient and laboratory testing consistent with the scope of the practice, including but not limited to electrocardiography, pulmonary function tests, and vision acuity testing (dependent upon provider and site requirements). Documents these activities in the patient's electronic medical record (EMR) or other venues based on policy.
• Provides escort for patients and assists with patient discharge activities.
– Provides chaperoning for patients per policy.
• Fulfills infection prevention and environmental responsibilities as assigned, which many include: Light cleaning during clinic hours and cleaning of equipment. Updates appropriate records of scheduled equipment maintenance and manages drug and medical supply inventories.
• Under onsite provider supervision may perform phlebotomy, including venipuncture; pulmonary function test (PFT), ankle brachial index (ABI) and electrocardiograms (EKG), measurement, and documentation of vital signs. Completes requisitions as needed.
• Attends scheduled meetings including, but not limited to, regular staff meetings and training classes for safety, infection control, OSHA, CLIA, BLS and others as required.
– Maintains compliance files, records, logs, charts in accordance with Optum Serve and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance and improvement processes.
• Demonstrates behavior consistent with Optum Serve mission, vision, goals, objectives, and patient care philosophy.
• Performs any other duties as directed by Optum Serve Leadership.
• Commitment to serving Veterans, including those with service animals, ensuring they are not refused service.

Matrix Providers is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see https://matrixproviders.com/accessibility-eeo-disclaimer. To learn more about our Benefits Packages, please see https://matrixproviders.com/benefits.

Matrix Providers will never request any form of payment from candidates in exchange for consideration for employment. Furthermore, all communication from Matrix Providers will be conducted exclusively through official Matrix Providers email addresses. Any correspondence from alternative email addresses should be considered fraudulent.

Matrix Providers endeavors to make www.matrixproviders.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with our Recruiting Hotline Number, 1-877-807-8277, TTY LINE, 385-722-8109. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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