What are the responsibilities and job description for the BC - Restaurant Server position at Matrix Talent Solutions?
Restaurant Server (Part-Time)
Job Overview:
We are seeking enthusiastic and customer-focused individuals to join our team as Restaurant Servers at Bastards Canteen. The ideal candidate will have a friendly demeanor, excellent communication skills, and a passion for providing exceptional service to our guests. As a Restaurant Server, you will play a crucial role in ensuring a positive dining experience for our patrons.
Responsibilities:
1. Customer Service:
- Greet guests in a friendly and welcoming manner.
- Provide attentive and personalized service to meet the needs of each customer.
- Make menu recommendations and answer questions about the food and beverages.
2. Order Taking and Accuracy:
- Take accurate food and beverage orders from customers.
- Enter orders into the POS system promptly and ensure accuracy in item selection and modifications.
- Communicate special requests or dietary restrictions to the kitchen staff.
3. Timely Service:
- Serve food and beverages promptly, ensuring a smooth and timely dining experience.
- Monitor table turnover and coordinate with kitchen and bar staff to optimize service.
4. Upselling and Promotion:
- Suggest additional items, specials, or promotions to enhance the dining experience and increase sales.
- Familiarize yourself with the menu to effectively promote featured dishes.
5. Table Maintenance:
- Ensure that tables are set appropriately and have all necessary condiments and utensils.
- Clear and reset tables efficiently, maintaining a clean and organized dining area.
6. Payment Processing:
- Present checks to customers and process payments accurately.
- Handle cash and provide change, or process credit card transactions.
7. Knowledge of Restaurant Policies:
- Stay informed about restaurant policies, including specials, promotions, and any changes in menu items.
- Uphold hygiene and safety standards, following all health and safety regulations.
Qualifications:
- Previous experience as a server in a restaurant or hospitality setting is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and a commitment to delivering outstanding customer service.
- Availability to work evenings, weekends, and holidays.
If you are passionate about creating memorable dining experiences and thrive in a dynamic restaurant environment, we invite you to apply for the Restaurant Server position at Bastards Canteen.