What are the responsibilities and job description for the Security Installation Technician position at Matson Alarm?
Matson Alarm, a Pye-Barker Fire & Safety company, is hiring for a Security Installation Technician in our Modesto, California location.
Position Summary: The Security Installation Technician serves new and existing accounts by analyzing work orders, understanding how to install and troubleshoot systems, investigating additional complaints, and resolving problems.
Duties & Responsibilities:
- Manage the installation of security equipment
- Review blueprints/drawings to determine device locations and placement
- Provide on-site emergency troubleshooting and repairs of customer equipment
- Preparing accurate and timely service tickets and reports
- Ensure a high level of customer service, satisfaction, and communication
- Interface successfully with Administration, Sales, Customers, and Management
- Maintains a clean and safe work environment on and off site
- Maintain accurate record of work performed
- Ability to use a variety of hand tools
- Perform other duties as required
- Being a dependable, responsible professional who is dedicated to working in a growing, fast-paced, and demanding environment
- Ability to diffuse high tension situations while always maintaining professionalism
- Other duties as assigned
Education & Required Skills:
- High School Diploma / GED
- Minimum 1 year of experience in the industry required
- Must be proactive in completing jobs and tasks with little or no direct supervision
- Flexible schedule and availability
- Must be able to obtain/possess alarm agent permit where applicable and according to Federal, State, and Municipal laws
- Auto insurance coverage must meet company standards throughout employment
- Maintain valid Driver's License
- Must read and speak English
About Us: We're Matson Alarm. We were a privately-held family run business for 45 years. Brothers Larry and Mike Matson started the company in 1974 with a purpose in mind - to help protect Valley families and businesses. As they looked to retirement they felt the best evolution of the company would be a merge with Pye-Barker Fire & Safety. Pye-Barker is a reputable national company that was established in 1946. We are now part of a growing national network, with expansive resources to help serve our customers better and in more locations than ever before.
Acquired in February 2022 Matson is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.
Salary : $22