What are the responsibilities and job description for the Terminal Manager position at Matson?
About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Learn more at spanalaska.com.
About the Role
The primary function of the Anchorage Terminal Manager position is to verse the operations of the Anchorage terminal, overseeing all freight movement in Alaska.
What you’ll do: (this list is not all inclusive)
Provide ongoing supervision to management/supervisory personnel
Responsible for ensuring efficient operations by monitoring activity, costs, budgets, and processes
Promote and direct ongoing communications by holding regular meetings and distributing information as appropriate
Responsible for the administration of organizational policies and procedures, including safety, personnel and fiscal
Enforce company compliance with DOT and OSHA regulations
Collaborate with Equipment Manager to ensure the maintenance of the fleet of company vehicles
Assist customers or staff as necessary
Consistently follow all Span safety policy and procedures
Enforce and adhere to Matson’s Code of Conduct
Secondary Responsibilities:
Fill in for absent personnel if necessary (dispatch, drivers, customer service, purchasing, etc.)
Assist sales reps if appropriate
Approve and recommend expenditures
Other duties as assigned
Communication/Customer Contact:
Excellent communication skills are necessary as the position regularly interacts with employees, customers, vendors, contractors, and/or suppliers. Contacts may be face-to-face or via telephone. Communication is rarely about confidential information.
Supervision/Management:
Position supervises a wide variety of positions, providing general work direction. Position is responsible for employee retention, performance management, approval of time off, scheduling, training, coaching and corrective actions.
You have these skills:
Extremely refined customer service skills
Proven track record of complex problem-solving skills
Strong knowledge of all office operations
Extraordinary ability to organize, manage time and prioritize as well as very detailed oriented
Strong ability to manage human capital as well as performance
Strong mathematics comprehension
Strong reading comprehension
Solid communication skills
Strong leadership skills as well as the ability to manage individuals from diverse backgrounds
Track record of good judgement and decision making
Social Perceptiveness
Solid knowledge of DOT Safety rules and regulations
Ability to operate a forklift
Ability to drive a variety of vehicles in a variety of weather conditions
Ability to remain current on relevant rules and regulations
Knowledge of good lifting techniques
And these qualifications:
Bachelor’s degree in logistics management, supply chain management, business, or other relevant field (management, warehousing, etc.) required
Five years of relevant experience is required
Must include management and transportation experience
Equivalent combination of education and experience, which provides the necessary qualifications to successfully perform the duties of the position
Certifications/Licenses:
Transportation Security Administration Certificate
Clean driving record
Forklift Certification
Hazardous Materials Certification
Medical Card
Physical Requirements:
Ability to push or pull heavy loads (up to 100 pounds)
Ability to lift and carry up to 50 pounds
Ability to sit in a vehicle for long stretches of time
Ability to stand/walk for long periods of time
Must be able to operate all equipment in office, warehouse or in a vehicle, which may include grasping, climbing, bending, handling, reaching, hand dexterity, feeling/touching and repetitive motions of the hands and feet
Good body coordination and equilibrium
Good manual dexterity
Strong core strength
Strong multi-limb coordination
Ability to do repetitive motions which may include hand dexterity, grasping, reaching, bending, and/or feeling
Work Environment:
Work is performed mostly in an office or warehouse environment, occasionally could be outside in the elements, in a company vehicle. Exposure to exhaust fumes is likely. Overtime may be expected during summer months. Conditions may also include exposure to environmental noise.
Salary : $56,000 - $100,000