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Customer Service Representative - State Farm Agent Team Member

Matt Jonza - State Farm Agent
Oakdale, MN Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/16/2025
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

Are you looking to make a positive impact in people’s lives? Seek no further!

Join our award-winning team at Matt Jonza - State Farm, where we are dedicated to providing exceptional service to our clients. As a top-performing agency, we pride ourselves on creating a positive and fun work environment that values every team member's contributions. If you are passionate about helping people, detail-oriented, and driven to make a difference, we want you on our team!

Requirements: If you are energetic, goal-oriented, and customer experience minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
  • Must be able to obtain Property & Casualty and Life & Health Licenses
  • Excellent Communication Skills – Written, Verbal, and Auditory
  • Possess a positive attitude and a fun, outgoing personality that thrives in a people-centric environment
  • Dedicated to exceptional customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
Responsibilities: We encourage each team member to bring their authentic skills and insights to work each day helping our customers.

  • Establish customer relationships and follow up with customers as needed.
  • Provide outstanding customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Collaborate with team members to achieve agency goals and uphold our commitment to excellence
What do we offer? We offer a variety of benefits to support our team, including:
  • 4% 401(k) Match
  • $75K Group Life Coverage
  • $120/mo towards Life and Disability Coverage
  • 17 days PTO
  • 50% Major Medical Health covered with BCBS (Gold Plan- $2K Deductible)
  • Salary & Commission/Bonus
  • Valuable Work Experience
  • Growth Potential & Opportunity for Advancement within my Agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours: 9:00 AM - 5:00 PM

Offices in: Oakdale, MN and Hudson, WI

Compensation: Base Salary of $40,000-$56,000 Per Year (Average commissions of 5K-20K)

Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.

How we elevate YOUR skills: By joining the team at Matt Jonza’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skill set, and we use intentional goal setting and team building to establish successful habits for both your career and life. Matt Jonza’ s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.

A Message from Matt Jonza : Welcome to Matt Jonza State Farm Agency!!

With convenient locations in Oakdale, Minnesota, and Hudson, Wisconsin, our agency of insurance professionals works hard to ensure a friendly and welcoming environment in our offices. We’re caring, compassionate and reliable, and we have a passion for helping people manage everyday risks, plan, and protect the people and things they cherish most.

Our award-winning insurance team ranks in the top 1% of all State Farm agencies nationwide. We have qualified for multiple industry honors that have allowed us to showcase our commitment to excellence and our dedication to going above and beyond for our customers.
As for me, Matt, I am a Minnesota native, and a graduate of the University of Minnesota, Twin Cities, with degrees in Quantitative Economics and Latin language and literature. I’m married to my beautiful wife Matty and enjoy sports and spending time with family in my free time. Matty and I have a son named Graham, a newborn daughter named Sutton along with our Golden Retriever named Boomer. I’m also kind of a data freak— I am fascinated by numbers and statistics and always look for ways to use analytical skills to help our customers and employees!

Join us in making a difference in our clients' lives every day!

Salary : $40,000 - $56,000

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Job openings at Matt Jonza - State Farm Agent

Matt Jonza - State Farm Agent
Hired Organization Address Hudson, WI Full Time
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health i...

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