What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Matt Ricchini - State Farm Agent?
About our Agency:
Our agency has been proudly serving the community since 2006, and we’re excited to continue growing with the addition of new team members. We currently have a dedicated team of five full-time professionals, all working together to provide top-tier service to our customers.
Our agency has been proudly serving the community since 2006, and we’re excited to continue growing with the addition of new team members. We currently have a dedicated team of five full-time professionals, all working together to provide top-tier service to our customers.
We offer a flexible scheduling and PTO policy to help maintain a healthy work-life balance. Our agency culture is built on teamwork and support, and we love fostering a positive environment where everyone feels valued. We also offer a range of benefits, including dental, vision, and health insurance, as well as cancer insurance. And, yes, we have an office dog!
Outside of the office, I’m committed to giving back to the community. I sponsor local youth baseball and soccer teams, organize food bank drives, and support nonprofits that serve children. I’m also an active member of the local Kiwanis Club.
If you're looking to join a team that values collaboration, community involvement, and personal well-being, we’d love to hear from you!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Salary plus commission/bonus (Earning potential over $75k)
- Paid time off (vacation and personal/sick days)
- Employer paid health, dental and vision
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus of up to $3000 for pre-licensed candidates
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Salary : $40,000 - $75,000
