What are the responsibilities and job description for the Dental Receptionist position at Mattawa Community Medical Clinic?
Job Description
Job Description
Hourly $16.66-DOE
Mattawa Community Medical Clinic is looking for candidates to fill the position of dental receptionist., With proven ability to solve problems and provide friendly customer service. Proficiency with POS software, to ensure quality care for our patients, experience in scheduling appointments, patient check-in insurance verification, and maintaining a positive patient experience in a fast-paced environment.
Qualifications :
At least one year of experience in a dental office as a receptionist is a plus
Knowledge of dental terminology, procedures and diagnosis
Working knowledge of Medical and other dental insurance preferred
Knowledge of general administrative and clerical procedures
Ability to work in high volume office, must be able to multi-task efficiently
Able to communicate effectively with patients and other clinic personnel in English.
Bilingual in English and Spanish is a must.
Skilled in computer use, Microsoft Office applications, data entry, electronic medical records and used of business e-mail.
Able to meet the physical requirements of the job including : Prolonged sitting, Frequent standing, Moderate walking, Moderate bending, stooping and twisting, Lifting, transferring and moving up to 25 pounds.
Education :
General education degree or high school diploma
RESPONSABILITIES :
Answer and manage incoming calls.
Manage appointment schedule : Schedule patient appointments and adjust as necessary; Make follow up appointments as needed; Check daily appointment schedule then fill in cancellations and no-shows; confirm upcoming appointments.
Greets patients, checks them in, collects necessary documentation and assist patients in completing clinic forms.
Register new patients according to established office protocols.
Informs patients of dental office procedures and policy.
Collect payments from patients, at time of treatment.
Verify and update patient information.
Assists with insurance verification.
Enter all relevant patient information into the electronic medical records system including scanning documents into the system.
Maintain and manage patient records, in compliance with privacy and security regulations.
Coordinate referrals to other clinics or specialists.
Respond to patient, dentist and other clinic personnel's requests and inquires in a timely manner.
Provided the Dentist and Management with clerical and practical support.
Assist in coordinating referrals to another medical and dental specialist.
Assist in supply inventory and purchasing
Responsible for maintaining organization and cleanliness of the dental front office.
Including but not limited to answering phones, scanning, processing intake, verifying insurance, billing insurance, etc.
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