Logistics Manager

Description

The Logistics Manager is responsible for overseeing and managing the company’s transportation operations. This role involves planning, coordinating, and monitoring logistics processes to ensure the efficient and cost-effective receipt and delivery of goods. Key functions include the planning, development, and administration of the company’s logistics programs, encompassing all aspects of domestic transportation and the importing/exporting of materials.

The ideal candidate will possess strong communication skills to effectively collaborate with suppliers, customers, and other stakeholders. This individual will serve as a leader in facilitating and initiating material transportation activities and processes aligned with the company’s strategic goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee the transportation of goods to and from vendors and customers, ensuring timely delivery and the correct quantities to support facility operations.
• Manage logistics for small package service, truckload (TL), less-than-truckload (LTL), air freight, and ocean freight to optimize shipping processes.
• Manage relationships with suppliers, vendors and transportation companies – responsible for the successful negotiation of carrier contracts.
• Design and implement import strategies to optimize supply chain efficiency – align business strategy through carrier contracts.
• Analyze logistics data including rates, routes and performance metrics to identify areas for improvement and cost savings.
• Act as an escalation point for the returns team on filing and managing claims related to loss, damage, and shortage with carriers.
• Responsible for developing and maintaining appropriate metrics, both short-term and long-term, related to punctuality, transportation costs, quality, health and safety standards, etc.
• Collaborate and implement action plans to achieve or improve processes to meet organizational standards for inbound and outbound shipments.
• Establishes logistics policies, routing instructions, procedures - coordinate with various departments to ensure alignment of logistics operations with set business policies and objectives.
• Ensure compliance with industry regulations and safety standards.
• Perform ad hoc tasks as requested.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS:

• Minimum of 5 years of relevant experience in the fields of transportation, importing, traffic, and procurement
• Demonstrate communication, negotiation, and cost-control skills
• Familiar with Flooring industry and use of roll carriers a plus
• Experience managing the import process
• Knowledge of Customs regulations
• Attention to detail
• Organizational and problem-solving skills
• Has the ability to manage multiple priorities and is comfortable working under pressure while meeting deadlines.
• Proficient in the MS Office suite and knowledge of NetSuite and Pacejet a plus.
• Available and accountable for emergencies.
• Ability to work in a team.

COMPANY OVERVIEW

We are Matter Surfaces- an industry-leading architectural surfaces company headquartered in Southeastern Massachusetts with distribution centers throughout the US, showrooms in NYC and LA and a nationwide sales network. Building on our over 50 years of growth and success in the building materials industry, we are just getting started!

We are a team of passionate individuals who think that our business isn’t just our products- it’s our relationships. We pride ourselves on building partnerships with our clients, vendors and each other and believe that we succeed when those around us do. We live by our values of passion, collaboration and impact and create an open environment in which everyone has a voice, is listened to, and is valued for their contributions. Our people are our greatest asset and the core of our success.