What are the responsibilities and job description for the Automotive Porter/Lot Attendant position at Matthews Auto Group?
Job Title: CUSTOMER CONCIERGE/PORTER
Reports to: Service Department Manager
Type: Non-Exempt
Essential Job Duties:
- Delivery and pick up of customers using Company automobile as assigned
- Help build long term relationships with customers by providing great service
- Ensure the Company vehicle is kept clean and presentable
- Properly maintains Company vehicle and takes necessary steps to report vehicle maintenance issues
- Keep lot clean and orderly, moving cars as directed and in accordance with center display standards
- Prepare sold vehicles for delivery
- Pick up vehicles from and deliver vehicles as directed by management
- Start vehicles and report any problems or concerns
- Ensure that required forms/stickers have been properly displayed
- Park vehicles in assigned areas. Catalog and store keys
- Maintain dealership appearance
- Perform other tasks assigned by Sales or Service Managers as they may arise
- Photograph inventory as directed by management
- Participate and keep up to date with on the job training and continuing education required by Manufacturers, Vendors and other outside sources as requested by Management.
- Other job duties as assigned
Additional Skills:
- Energy Level, Dependability, Persistence, Time Management, Attendance, Independence, Safety Management, Problem Solving
Desired Qualifications:
- Team-oriented
- Detail-oriented
- Ability to effectively listen and communicate with team members, customers and vendors
- Time management skills
- Valid Driver's License
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
- Noise level in the work environment – low to moderate
- Lifting – low
- Bending, reaching, pushing, pulling - low
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Every weekend
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17
