Store Manager

Mattress Direct is the Gulf Coast's largest family owned mattress retail chain. We are looking for an experienced, results driven, motivated sales manager to join our team and help grow our company. We have the top retail training program in our industry with a proven formula of helping consumers find their best night sleep.

Job Type- Store Manager

This fast-paced, commission-driven sales management position will be challenging and rewarding. This Mattress Direct management position will receive uncapped commission, monthly profit sharing sales bonuses AND multiple sales contests!

Mattress Direct is seeking a self-motivated, passionate, influencer that is results driven, goal challenged and innovative. We pride ourselves on the best retail mattress sales guest experience and training program. We empower you to give our guests a mattress shopping experience like no other. Our goal is to help guests fall asleep faster, stay asleep longer and wake up well rested and pain free. Helping people sleep better they live better is the core of what we do.

Why work for Mattress Direct?

• Our Mattress Direct family is driven, and our culture is inspiring
• You’ll be surrounded by top leaders in the industry and receive the best continuous training available
• Excellent growth opportunities
• Great benefits
• Medical, Dental, and Vision Insurance plans
• 401(k) with Employer Matching
• Paid Training and Vacations
• Great Employee Discounts
• Christian, Family and Veteran Owned Company

Job Description-

The Store Manager is a key component of the Mattress Direct family. Our company initiatives and the obtaining of our sales goals rely on the sales manager performing and motivating the performance of others. The role is responsible for leading sales initiatives, driving related KPI results within the store and supporting the guest experience. The Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Direct team members.

• Drive individual and team sales performance and KPIs
• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
• Create store staff schedule to drive store goals and store profitability
• Manage sales associate performance and hold them accountable for achieving personal sales goals, demonstrating company values and supporting company initiatives.
• Execute performance improvement plans, progressively discipline and terminate when appropriate
• Lead store visits and virtual meetings with Owners and other key staff, identifying areas of success and opportunity.
• Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)
• Create an environment where customers always at the center and have an exceptional experience.
• Communicate professionally and regularly with field employees (Distribution Center, Corporate office, Trainer, etc.) to address immediate concerns and questions.
• Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
• Conduct workforce management activities (store staffing schedule, reconciling inventory etc.), utilizing Operations team support and tools
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level
• Ensure store execution of product merchandising, marketing, and POP standards
• Ensure company policies, including appearance and functionality standards, and state regulations are followed
• Ensure timely open and closing procedures
• Enforce all safety policies and procedures are followed to ensure a safe work environment for all

Family owned and faith-based, Mattress Direct believes that teamwork is essential to success. Over the past 20 years the Mattress Direct family has grown from a single store in Baton Rouge, LA to one of the region’s largest mattress retailers. Our unique selection process will help you stand out to your guests. Come join our team and see why being a part of Mattress Direct feels like family.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Gulfport, MS 39503: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $60,000