What are the responsibilities and job description for the Store Manager position at Mattress Land?
Job Description
We are seeking a dedicated and results-driven Store Manager to join our team. The Store Manager will be responsible for achieving sales goals set by management, overseeing daily store operations, and ensuring a smooth running environment to meet targets. The ideal candidate will have a passion for sales and customer satisfaction, excellent leadership skills, and a strong focus on staff training and development.
Sales Process and Strategy Expectations:
- Meet monthly sales goals individually and for the store.
- Oversee performance of Sleep Advisor(s).
- Process in-store sales and assist with Podium chat.
- Complete nightly paperwork and manage bank deposits.
- Assist with merchandising and maintain store cleanliness.
- Review delivery reports and follow up on online sales and post-delivery satisfaction.
- Sales Strategy Responsibilities:
- Resolve customer service issues and approve sales adjustments.
- Conduct weekly inventory audits and delivery reviews.
- Approve comfort/warranty exchanges.
Supervisory Responsibilities:
- Interview, make hiring recommendations, and train new staff members
- Supervise, train, and mentor Sleep Advisor(s) assigned to the store
- Schedule and assign employees to ensure store coverage for all operating hours
- Provide constructive and timely performance evaluations
- Ensure OSHA compliance and maintain a safe working environment.
Pay and Perks
- Commission bonus with a minimum earnings guarantee of $3000 per month.
- In 2024, our Store Managers earned an average of $73K. Our top Store Manger earned over $100,000.
- Full-Time w/ Predictable schedule
- Training and Career development potential
- Amazing employee discounts
- Employer-sponsored Health benefits (Medical, Dental, Vision, GAP, Life & AD&D)
- 401K retirement plan
- Paid vacation (40 hours - 1st year) (80 hours - 2nd - 4th year) (120 hours - 5th year )
- Paid sick leave (40 hours annually)
Requirements:
- Prior experience in a retail management role
- Proficiency in sales techniques and strategies
- Strong leadership and interpersonal skills
- Excellent communication and customer service abilities
- Ability to motivate and mentor staff members
- Organizational and time management skills
- Knowledge of inventory management and merchandising techniques
- Computer savvy
- Able to use a comprehensive point of sale system
- Customer service skills
- Available and Willing to Work Weekends
- Ability to lift 50lbs
- Must be at least 18 years old
Job Type: Full-time
Pay: $45,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $45,000 - $100,000
