What are the responsibilities and job description for the Sunglass Frame Repair Technician position at Maui Jim Sunglasses?
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~
The major function of this position is:
Daily repair of returned sunglasses.
Hourly Rate of Pay: $18.00
Shift Range: 11:30 AM - 8:00 PM (Monday - Friday)
The essential responsibilities of this position are:
- Complete daily repair and adjustments of returned sunglasses.
- Receive, inspect, and analyze returned product to determine which goods meet warranty and non-warranty repair criteria.
- Maintain department repairs KPIs per hour.
- Provide excellent customer service to customers and their repair inquiries.
- Code and invoice all repair parts and charges accurately into the computer system
- Perform all other work-related duties as requested or required.
Desired Qualifications:
As a guide, indicated below is the preferred education and experience for this position:
- High school graduate with
- 1-3 years customer service experience. Technical or repair background.
Listed below are the particular skills preferred for this position:
- Attention to detail.
- Good hand-eye coordination.
- Strong customer service skills.
Work Shift:
1st Shift (United States of America)
Special Language Requirement (If Applicable):
Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.
Benefits Included:
- Low Insurance Premiums on Medical, Dental, and Vision
- Flexible Spending Accounts
- Health Savings Accounts (with Company Match)
- Short Term and Long-Term Disability
- Voluntary Critical Illness, and Accident Coverages
- Tuition Reimbursement
- Paid Paternity and Maternity Leave
- Paid Time Off
- Paid Holidays
- Company Paid Life AD&D Insurance
- Voluntary Life & AD&D Insurance
- 401K Match
- Paid Bereavement
- Employee Assistance Program
- Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.
Salary : $18
