What are the responsibilities and job description for the First Impression Specialist position at Maumee River Roofing?
Join our Team at Maumee River Roofing and make an IMPACT on your career!
Are you looking for a rewarding full-time opportunity? Look no further! Maumee River Roofing, a local family-owned company serving the Northeast Indiana, Ohio, and Michigan areas, is seeking a First Impression Specialist to join our incredible Team.
At Maumee River Roofing, we value commitment, teamwork, and excellence. We foster a culture of respect by appreciating our Team’s loyalty and dedication. With 5 years of experience, we are passionate about making a lasting IMPACT in the communities we serve.
As the First Impression Specialist, you will play a vital role in providing exceptional customer service as the first point of contact. Your exceptional communication skills and attention to detail will ensure that homeowners receive professional and efficient service. Building strong relationships with homeowners will come naturally to you with your friendly and energetic personality.
Don’t miss this opportunity to take your career to new heights with Maumee River Roofing! Join us today and be part of a dedicated group of professionals who are committed to making an IMPACT. The First Impression Specialist will work closely with and under the supervision of the company’s Office Manager.
Job Responsibilities:
- Scheduling appointments and meetings
- Collect important information from homeowners to set appointments
- Answer incoming calls and return missed calls with a smile
- Route calls to the appropriate department(s)
- Answer questions and concerns homeowners may have
- Greet homeowners and visitors with a friendly face
- Reply to all electronic communication
- Maintain polite and professional communication using phone systems, email, and face-to-face communication
- Filing and clerical duties
- Perform other related duties as required
Qualifications/Skills:
- Experience in customer service is required
- Previous administrative experience preferred
- Outgoing and personable
- Punctual and Team player
- The ability to work independently and seek help or assistance when needed
- Excellent written and verbal communication skills
- Excellent organizational skills
- Experience with Google Suite (Google docs, sheets, etc.)
- Uphold and live out Company CORE values
Schedule:
- The full-time schedule for this position will be Monday-Friday 8 AM - 5 PM.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No nights
- No weekends
Experience:
- Customer service: 2 years (Preferred)
- Google Suite: 2 years (Preferred)
Ability to Commute:
- Fort Wayne, IN 46835 (Required)
Work Location: In person
Salary : $16 - $18