Bell Luggage/Valet Attendant* (Full Time)

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits : medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Band 1U

Division : Front Office (FRN006)

Effective as of 9 / 1 / 2024

Bell Luggage / Valet Attendant

Primary Responsibilities : Greet all guests and visitors in a friendly and welcoming manner. Open the door of arriving or departing vehicles for the guests, loading or unloading packages or luggage. Valet park, tag bags, and load / unload luggage or packages. Deliver luggage and escort guests to and from room upon check-in and check-out. Deliver amenities, boxes, faxes and other items requested by the guests. Provide information about the resort and its recreational facilities and dining rooms, Big Island attractions and local activities. Assist in answering the phone or arranging for taxi service.

Essential Duties :

• Greet guests upon their arrival at the porte cochere in a friendly welcoming manner according to resort standards.
• Open vehicle doors promptly upon arrival / departure and load / unload all luggage and packages.
• Valet park and retrieve vehicles adhering to speed limit and safety procedures.
• Deliver and extract items to / from guest rooms or function areas.
• Escort guests to rooms with their luggage following proper procedures, providing information about the resort facilities, restaurants, Big Island attractions and events.
• Arrange luggage in rooms according to guest preference, providing information about the room.
• Answer phone at the bell desk and arranges luggage pick-up, transportation or other guest requests.
• Must be warm and friendly at all times, greeting guest and personalizing their service.
• Tag luggage and locate lost luggage.
• Polish luggage carts.
• Shine guest shoes upon requests.
• Assist guests in making dining reservation or with other requests.
• Perform other related duties as assigned or required.
• Deliver or pick-up golf bags from the golf shop.

Other Duties :

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Minimum Qualification Requirements :

We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.

Other details

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Salary : $16