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Senior Events Manager

MAUNA LANI
Waimea, HI Full Time
POSTED ON 3/30/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the Senior Events Manager position at MAUNA LANI?

Job Description

The base salary range for this position is $80k - $95k.

Design and deliver the event of our guests’ dreams! This is a pivotal role in the planning and execution of high-level events, from magnificent weddings to engaging corporate retreats and everything in between.

Establish trusted relationships with each client to ensure program objectives are met/exceeded and opportunities for repeat business and referrals are secured.

Qualify and add additional events/meeting space beyond initial scope.

Manage customer budgets to maximize revenue while also meeting customer needs.

Solve challenges and/or suggest alternatives to previous arrangements, engaging the sales manager when necessary.

Contract third-party vendors and direct all aspects of each rental/service activity based on individual program needs.

Support Reservations team with group room block management following contract turnover.

Serve as property liaison informing and managing all cross-property teams in support of every group program to ensure flawless execution.

Generate group resumes and banquet event orders (BEOs) adhering to hotel standards and meeting document due dates.

Attend daily operations meeting, BEO meeting, group resume meeting, pre-conference meeting, post-conference meeting, and additional meetings as needed/requested.

Work closely with sales team, offering advice regarding logistics to assist in lead conversion, VIP site inspections and key opportunities, in an effort to maximize hotel revenue.

Personalize each event and create upselling opportunities.

Enhance service elements to exceed contract minimums.

Data collection input for tracking revenue streams for each group (i.e. group forecasting).

Act as liaison between sales manager and customer throughout the event process (pre-event, event, post-event)

Identify operational challenges and work with staff to solve those challenges and develop solutions

Assist and provide overall support in training and mentorship of events managers and coordinators

Salary : $80,000 - $95,000

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