What are the responsibilities and job description for the Insurance Office Management Specialist position at Maureen Colliss - State Farm Agency?
Key Responsibilities
- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-focused review process to educate customers about insurance options and provide personalized recommendations.
