What are the responsibilities and job description for the Insurance office team member position at Maureen Colliss - State Farm Agency?
Job Summary
We are seeking a talented and caring professional to join our team as a Licensed Insurance Office Manager (sales/service) - State Farm Team Member. This role covers service and sales for a well-established State Farm Agent.
Key Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Manage office operations and staff.
Requirements:
- Recent State Farm experience.
- Office management skills.
- Sales and/or customer service experience preferred.
- Excellent communication skills - written, verbal, and listening.
- Self-motivated and detail-oriented.
- Ability to work in a team environment.
- Ability to assess customer needs and conduct effective interviews.
- Property Casualty license.
- Life and Health license (must be able to obtain).
Benefits:
- Salary plus commissions ($70,000 - $100,000 annually).
- Health insurance benefit contribution.
- Retirement plan.
- Growth potential and opportunity for advancement within the office.
Salary : $70,000 - $100,000
