What are the responsibilities and job description for the Licensed Insurance Team Lead position at Maureen Colliss - State Farm Agency?
Role Description
The Office Manager role at Maureen Colliss - State Farm Agency requires a professional who can inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. This individual will work closely with customers to establish relationships and provide prompt, accurate, and friendly customer service.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Must have office management skills.
Benefits
- Salary plus commissions (70,000 - 100,000 annually)
- Health insurance benefit contribution
- Retirement plan
- Valuable experience
- Growth potential/Opportunity for advancement within my office
