What are the responsibilities and job description for the Patient Services Rep position at Maury Regional Health?
Title: Patient Services Rep
Location: Marshall Medical Center - Lewisburg, TN
Schedule: Full Time Days 7:30am - 4pm
MAURY REGIONAL HEALTH:
At Maury Regional Health, we are committed to delivering a reimagined health care experience — one that puts our patients at the front and center as we strive to deliver clinical excellence and compassionate care for every patient, every day.
Find out more here: About Maury Regional Health
WHY MAURY:
- 2024 Great Places to Work & 2024 Best Place for Working Parents
- Medical, Dental, Vision, Retirement Plans & PTO
- Educational Assistance, Tuition Reimbursement & Career Advancement Navigation
Find our more here: https://www.mauryregional.com/careers/professional-development
Employee Discounts
- Childcare Services – Hospitots
- Adoption Assistance
JOB SUMMARY:
- Create a positive impression for each patient, family member, visitor or staff while performing the tasks of registering, routing or escorting patients, family, or visitors. Register patients to receive medical services, ensuring accuracy and timeliness. Obtain demographic information, validate insurance, and collect payments. Answer and/or refer questions received from patients, visitors, and staff. Within scope of job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
JOB REQUIREMENTS:
- High School Diploma or Equivalent Required.
· 2 years of Related Healthcare Experience Preferred.
- Solid understanding of Healthcare Terminology Preferred.
- Strong Communication Skills. Strong work ethic and energy Preferred.
- Thrives in a demanding and professional environment Preferred.
- Excellent business judgment and customer service skills Preferred.
- Able to distill patient financial information and present essential info in a concise manner Preferred.
MISSION, VISION & VALUES:
MISSION: Clinical excellence. Compassionate care. Every patient. Every day.
VISION: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.
VALUES:
W – Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.
E – Empathy : Understanding the feelings of others as we walk with them on their path to wellness.
C – Community: Creating relationships, connections & trust.
A – Advocacy: Defending the rights of all to be heard.
R – Respect: Treating everyone with dignity & respect.
E – Equity: Providing each individual a fair opportunity to achieve their full potential.
STRATEGIC ANCHORS:
- Quality patient care
- Highly effective teams
- Stewardship of resources
- Innovative culture
Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.
