What are the responsibilities and job description for the Client Relationship Manager position at Mauser Packaging Solutions?
Key Responsibilities
The Customer Service Representative will be responsible for:
- Providing exceptional customer service to clients via phone, email, and in-person
- Processing customer orders accurately and efficiently
- Resolving customer complaints and concerns in a timely and professional manner
- Working effectively with internal teams to ensure smooth order processing and fulfillment
- Staying up-to-date on company policies and procedures related to customer service
Additionally, the ideal candidate will have:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong ability to multitask and prioritize tasks
- Proficiency in Microsoft Office Suite, including Excel
- Experience with CRM systems
