What are the responsibilities and job description for the Customer Experience Representative position at Maverick Gaming?
About Our Properties
">Maverick Gaming operates a diverse portfolio of 31 properties across Nevada, Washington, and Colorado, offering an exceptional gaming experience for every kind of player.
">Job Requirements
">We are currently seeking a skilled Restaurant and Mixologist to join our team at Maverick Gaming. As a key member of our hospitality team, you will provide exceptional service to our guests, ensuring they have an unforgettable experience with us.
">Key Responsibilities
">Your primary responsibilities will include:
">- ">
- Ensuring bars are set up, cleaned, and stocked for each shift ">
- Taking beverage orders from customers and servers, and ensuring all drinks are rung in before preparation ">
- Preparing drinks according to standard recipes and using proper glassware and portions ">
- Providing excellent customer service and adhering to laws pertaining to serving alcoholic beverages and dealing with guests ">
- Managing cash transactions and balancing cash at the end of each shift ">
- Maintaining a clean and organized bar area ">
- Upselling food and beverage to patrons ">
Requirements
">To succeed in this role, you should have:
">- ">
- Previous serving experience and knowledge of mixology ">
- A high school education or equivalent experience ">
- Six months of server experience preferred ">
- Prior money handling experience preferred ">
- The ability and willingness to work at both Central City and Black Hawk properties ">
- Flexibility to work any schedule, including weekends, evenings, and holidays ">
- TIPS Certification – We will train you ">
Compensation Package
">We offer a competitive compensation package that includes $14.81 per hour plus tips. You will also enjoy benefits such as FREE GAS (up to $3,900 annual value) or free bus passes, two weeks PTO per year, six observed holidays with holiday pay, and a comprehensive health insurance package.
