What are the responsibilities and job description for the Customer Service Representative position at Maverick Marketing Inc?
We represent and elevate some of the largest brands in the nation, and have recently signed a contract with a community solar farm to promote their renewable energy initiative. As a leader in business development and customer acquisition, we consistently provide a high-quality customer experience that our clients have come to rely on as their primary source of outreach and education for their local target demographics.
As we continue to grow and expand our operations we are looking for a dynamic individual to join our team as a Customer Service Representative that fits into a fast-paced, friendly and competitive environment. Currently, we are looking for a Customer Service Representative that is forward-thinking, solution-oriented and can hit the ground running representing major clientele here in the DMV area.
Customer Service Representative Responsibilities:
- Meet with customers to educate them on available renewable energy solutions and assist them in determining eligibility and processing enrollment requests
- Will develop the education necessary to serve as the main point of contact between our client and their customers
- Attend daily training courses with our Directors to ensure that all employees are well versed on our client's products and services
- Ability to work cohesively with our sales team in order to effectively communicate with customers in regards to products and services
- Use corresponding personal and interpersonal communication skills to deliberately educate customers on services available
- Make customer needs the primary focus on every conversation; actively listen to what the customer is saying to better execute their desires, build rapport and take action to ensure their loyalty, trust and satisfaction
Customer Service Representative Qualifications:
- High School Education / GED is required
- Highly organized and communicative with both colleagues and customers
- Must be confident public speaking in order to present information to customers in a clear and concise approach that will help to close sales
- Ability to adapt to a dynamic environment that is based on innovative technology
- Ability to multitask and manage time effectively to ensure that all customer's needs are being met in a timely manner
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Bowie, MD: Relocate before starting work (Required)
Work Location: In person
Salary : $800 - $1,200
