What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Maverick Solutions Inc?
Are you looking for an exciting opportunity to begin your career in customer service while making a real impact? We have an immediate opening for a passionate, outgoing, and customer-focused Customer Service Representative to join our growing team. This entry-level position is ideal for individuals eager to develop skills in event marketing, customer relations, and fundraising while making a positive difference.
Why Choose Us?
Purpose-Driven Work: Be part of a team that is passionate about creating positive change through impactful events and fundraising campaigns.
Career Growth: This is an entry-level position with ample opportunity for advancement within our organization.
Comprehensive Training: No prior experience in event marketing or fundraising is required—full training is provided.
Dynamic Environment: Work with a diverse, energetic team, and enjoy a fast-paced, collaborative atmosphere.
Key Responsibilities:
Serve as the first point of contact for clients and customers, providing exceptional customer service and addressing inquiries.
Support fundraising campaigns by engaging with donors and promoting upcoming events.
Communicate event details to clients, donors, and attendees, ensuring they have all necessary information.
Help maintain client relationships and follow up to ensure satisfaction.
Assist in the promotion of fundraising initiatives through marketing strategies, outreach, and direct engagement.
Work alongside the team to meet event goals, customer satisfaction targets, and fundraising objectives.
Maintain accurate records of customer interactions, donations, and event feedback.
What We’re Looking For:
Strong communication skills with the ability to engage with customers and clients effectively.
Positive, friendly attitude with a passion for helping others and making an impact.
Ability to thrive in a fast-paced, team-oriented environment.
Strong organizational skills and attention to detail.
A proactive approach to problem-solving and customer inquiries.
Desire to grow within the company and take on increasing responsibilities.
Why This Role?
No Experience? No Problem! This is an entry-level role designed to provide the training and support you need to succeed.
Make an Impact: You’ll be involved in fundraising efforts and event marketing campaigns that directly benefit communities and charitable causes.
Work with a Great Team: Join a collaborative, supportive team that is committed to growth and development.
Salary : $35,000 - $60,000
