What are the responsibilities and job description for the Entry-Level Customer Service Representative – Event Marketing & Fundraising position at Maverick Solutions Inc?
Are you passionate about customer service, making a difference, and getting involved with meaningful causes? Join our dynamic team as an Entry-Level Customer Service Representative! In this exciting role, you'll support nonprofit organizations by engaging with the public, assisting at events, and driving fundraising initiatives. This is a fantastic opportunity for individuals who are eager to develop their skills in customer service, event marketing, and nonprofit outreach.
We provide comprehensive paid training, offering hands-on experience while contributing to campaigns that make a real difference in the community.
Key Responsibilities:
Customer Engagement: Act as the first point of contact for event attendees, answer questions, and provide information about our partner organizations and campaigns.
Event Support: Assist with event setup, coordination, and day-of operations to ensure smooth execution and a positive experience for all participants.
Fundraising Promotion: Engage with attendees to raise awareness about fundraising efforts, encouraging donations and increasing campaign support.
Customer Service Excellence: Deliver exceptional service by addressing customer inquiries, resolving issues, and ensuring a welcoming environment for all supporters.
Team Collaboration: Work alongside a team of motivated individuals to meet and exceed event goals and performance targets.
Qualifications:
No Experience Required: This is an entry-level position with paid training provided.
Strong Communication Skills: Ability to engage with event attendees, answer questions, and represent our partner nonprofits effectively.
Positive and Outgoing Personality: Friendly, approachable, and excited about interacting with the community.
Problem-Solving Skills: Ability to resolve customer concerns promptly and professionally.
Dependability & Reliability: Strong work ethic, punctuality, and commitment to team success.
Interest in Customer Service & Nonprofit Work: A passion for community involvement, fundraising, or event coordination is a plus.
Flexible Availability: Willingness to work flexible hours, including evenings and weekends, depending on event schedules.
What We Offer:
Competitive Pay: Competitive hourly rate with performance-based incentives and bonuses.
Career Advancement: Opportunities for career growth and promotions based on performance.
Hands-On Training: Paid training with real-world experience in customer service, event marketing, and fundraising.
Collaborative Environment: Work in a team-oriented setting with support and mentorship from experienced professionals.
Impactful Work: Contribute to campaigns that raise awareness and funds for charitable causes in your community.
Why Join Us?
Make a Difference: Play a key role in supporting important nonprofit campaigns and initiatives that create positive change in your community.
Career Growth: Gain valuable experience in customer service, marketing, and fundraising, with clear paths for advancement.
Positive Team Culture: Be part of a collaborative, enthusiastic team that values growth, learning, and social impact.
Salary : $35,000 - $50,000
