What are the responsibilities and job description for the Level 1 IT Help Desk Specialist position at Maverick Technology Partners?
Help Desk Specialist - BOSTON Candidates Only - Hybrid in Boston
Contract $15-19/hr to full-time $54-58k
No C2C - Must be able to work without sponsorship
IT Help Desk Technician
- 2 years’ experience
- Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston)
- Great communications and ability to work with our client users and customer VIP executives at their office locations
- Laptop workstation setups & user onboards is the main function with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & trouble-shooting etc…
- Supporting Level1 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead
- Some background with Windows including Windows 11 upgrade support and rollouts to laptops
- Some background in MacOS workstation support
We offer $500 referral bonus to anyone you refer that we place for a min of 3 months.
Best regards,
Kelli
Salary : $15 - $19
